Blue Cross and Blue Shield of Alabama is warning customers and Alabamians about a nationwide robocall scam. 

These calls falsely claim to be made by “Blue Cross Blue Shield”. They appear to be made for the purpose of marketing insurance products by using the Blue Cross and Blue Shield brands and coincide with enrollment periods for Medicare and the Federal Employee Program.

The robocallers’ identity is masked by “spoofing” technology making it difficult to identify the source and take action to stop the calls. Additionally, this technology allows for the same calls to appear to come from different phone numbers, which prevents consumers from effectively blocking them.

These robocalls are not originating from Blue Cross and Blue Shield of Alabama.